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Our Services

Our consulting practice is built around our years of experience in designing, building and implementing real-time compliance solutions for our customers. From this extensive experience we have developed our own methodology based around solving customer's problems in a range of industries.
Our services can be used to help define your requirements, design a solution, assist in the implementation of your business solution and if required help support you during your daily operations.

Strategic Roadmap

Our consultants have assisted a range of organisations in diverse fields such as Education, Finance, Federal, State and local Government, Utilities and Mining to develop a strategic roadmap for identity management. Defining the roadmap provides your organization with a clear vision of how you can implement an identity management solution designed to achieve your goals and the steps that must be taken to deliver a complete solution.

Requirements Analysis

Many identity management projects do not meet their goals because the project did not properly define the requirements. In undertaking an identity management project having a complete set of valid requirements can assist you to deliver on time and budget. Our consultants are experienced in assisting organizations to define their identity management requirements. This usually takes the form of a number of subject led workshops with the different groups within your organization and the output is a detailed set of requirements which is used to plan the project and measure the results prior to implementation in production.

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Functional Design

Identity management solutions can provide great efficiencies within organizations, however these efficiencies are rarely achieved by adopting a number of small point solutions that are not designed to work in harmony. UNIFY Solutions have experience in taking your requirements and working with you to develop a complete functional design for an integrated identity management solution. Once a design is developed and agreed upon, your organization will have a plan for implementing a real-time compliance based identity management solution.

Solution Development and Functional Testing

Our services for solution development and functional testing are available to either deliver a whole solution or as many customers prefer to assist them with the more complex development and functional testing tasks to ensure that the requirements are met in accordance with the design goals. In many cases where a UNIFY or partner identity management product has been implemented then we can also assist with any customizations which may be required.

Business Process Review

The introduction of an identity management solution may mean that certain business processes need to be changed within your organization to ensure that the goals of the new system are met. Our business analysts are experienced in the identity management field and can assist to review the processes that should change. This often takes the form of consultant led workshops with the relevant groups and then individual review of the current processes. Our experienced consultants work with your staff and based on their understanding of the identity management process can develop the updated processes and practices to ensure compliance with the identity management vision.

Data Integrity and Migration

Data held in disparate systems which were not intended to interoperate often needs to be assessed, cleansed and migrated as part of a successful identity management solution. Our experienced consultants are available to assist with this often difficult task prior to implementation of the completed solution.

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User Acceptance Testing

Traditionally a responsibility of the customer, many organizations do not have staff available with the skills to assist in preparing adequate test plans and then completing those tests to ensure that their identity management solution satisfies their business requirements. Our experienced consultants can work with your staff to ensure that the system that has been implemented meets your requirements.

Implementation / Production

Implementation of an identity management solution requires the careful integration of a number of different systems. Your current information systems staff will have to learn about new tools while implementing the system. The UNIFY team is experienced in using these new technologies and can assist to ensure that the new solution is implemented successfully in a low risk manner.

Post Implementation Support

Once implemented the identity management solution may need to be updated or even reviewed on occasion to ensure that it is still meeting the needs of your changing organization. Our range of post implementation support services includes the capacity to respond to these challenges or even to assist with problem resolution and regular maintenance questions.

Training

Specialist training facilities specifically tailored to the technologies used for identity management are also available to ensure that your staff can manage and maintain your identity management solution. UNIFY has a world class training solution that can be delivered in your location or even in your site to ensure that costs in this critical area are contained.

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