Managed Services

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UNIFY Solutions offers robust Managed Services across a range of Identity and Access Security solutions. Through UNIFY’S experience in Managed Services we have developed deep insights into the challenges of supporting these systems, and have used those insights to consistently evolve our offering.

 


Some of our fully customizable Managed Service options include:
  • On / off site 24/7 support
  • ITIL support
  • SaFe™ support processes
  • Integration with current service desks
  • Operational intelligence based reporting and dashboards

Jeff Nelson

“IAM Technologies and solutions require niche skills and are time consuming and difficult to maintain. UNIFY’s Managed Services allow our customers to focus their resources where they are most needed, allowing the experts to take control of their IAM platform. UNIFY ensures that our customers get the most from their technology investments and certainty that their evolving business services can be easily and appropriately accessed in a highly secure and stable environment.”

Jeff Nelson Practice Manager, Managed Services and Support


Some of the services we support include:
  • Single Sign On (SSO)
  • Enhanced SaaS adoption with identity provisioning and simplified authentication.
  • Automated provisioning / de-provisioning and Identity life cycle management
  • Self Service password management
  • Supporting multi factor authentication
  • Self Service access request and workflow approval
  • Governance and compliance

Managed Services insights:

TAFE Queensland

“With the transition to a statutory authority operating in a contested marketplace, TAFE needed to evolve the IDM system to meet the changing needs of students, staff and corporate clients.”

Dean Sedgman Chief Information Officer, TAFE Queensland

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Benefits of Managed Services for Identity Management include:
  • Improved solution stability – eliminating degradation and costly replacements
  • Complements services from your infrastructure supplier
  • Guarantees solution longevity and evolution
  • Automated access and entitlement management
  • Eliminates need to employ scarce IAM experts

Contact Us

Contact us to learn more about how we can help solve your Managed Services needs.